Privacy Policy

Last Updated: May 29, 2026

Precision Fire Services respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website, request a quote, contact us, schedule services, or purchase products.

Business Information

Precision Fire Services, LLC
Sherman, Texas
Phone: (469) 427-8564
Email: support@pfsfd.com

Information We Collect

We may collect information you provide directly to us, including:

  • Name

  • Fire department, business, or organization name

  • Email address

  • Phone number

  • Billing or shipping information

  • Delivery location or service location

  • Apparatus, equipment, or service details

  • Tax-exempt documentation, if provided

  • Messages, quote requests, order details, and other information submitted through our website or by email

We may also collect limited technical information automatically when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage information.

How We Use Information

We use collected information to:

  • Respond to questions and quote requests

  • Schedule inspections, testing, repairs, or related services

  • Process product orders

  • Prepare invoices, estimates, and service documentation

  • Communicate about scheduling, availability, reports, orders, or payments

  • Maintain business records

  • Improve the website and customer experience

  • Comply with legal, tax, accounting, or business obligations

Quote Requests and Contact Forms

When you submit a quote request or contact form, the information you provide is used to respond to your request and determine service availability, pricing, scheduling needs, and job-specific requirements.

Product Orders and Payments

If you purchase products through our website, payment and order information may be processed by third-party service providers, including Squarespace, payment processors, shipping providers, or other service platforms.

Precision Fire Services does not intentionally collect or store full credit card numbers through this website. Payment information is handled by the applicable payment processor.

Tax-Exempt Documentation

If you submit tax-exempt documentation, we use it only to verify tax-exempt status, process eligible orders, maintain required records, and comply with applicable tax obligations.

Cookies and Website Analytics

Our website may use cookies and similar technologies to operate the website, improve performance, understand visitor activity, and support online store functions.

You may be able to adjust cookie settings through your browser or through any cookie controls provided on the website.

Third-Party Services

Our website may use third-party services for hosting, website operation, forms, payments, shipping, analytics, email communication, or other business purposes. These providers may collect or process information according to their own privacy policies.

Third-party services may include, but are not limited to:

  • Squarespace

  • Payment processors

  • Shipping providers

  • Email or communication services

  • Analytics or website performance tools

How We Share Information

We do not sell personal information.

We may share information only when reasonably necessary to:

  • Provide requested services or products

  • Process payments or orders

  • Schedule or complete inspections, testing, or repairs

  • Ship products

  • Comply with legal, tax, accounting, or regulatory obligations

  • Protect our rights, property, business, customers, or website

  • Work with trusted service providers who assist with business operations

Data Security

We take reasonable steps to protect information from unauthorized access, loss, misuse, or disclosure. However, no website, email system, payment platform, or electronic storage method can be guaranteed to be completely secure.

Data Retention

We keep business records, customer information, quote requests, order details, reports, invoices, and related documentation for as long as reasonably necessary for business, legal, tax, accounting, warranty, liability, or recordkeeping purposes.

Your Choices

You may contact us to request that we update, correct, or remove certain personal information, subject to any legal, tax, accounting, business, or recordkeeping requirements.

You may also unsubscribe from marketing emails if we send them in the future.

Children’s Privacy

This website is intended for use by fire departments, businesses, organizations, and adults. We do not knowingly collect personal information from children through this website.

Links to Other Websites

This website may contain links to third-party websites, manufacturers, product information, catalogs, documents, or service providers. Precision Fire Services is not responsible for the privacy practices, content, or security of third-party websites.

Changes to This Privacy Policy

Precision Fire Services may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Contact

Questions about this Privacy Policy may be directed to:

Precision Fire Services, LLC
Phone: (469) 427-8564
Email: support@pfsfd.com